Bilingual Patient Concierge & Scheduling Pro

Dazzling Dentistry - Archer Ave.; Chicago (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay

Professional Growth

Rewarding Culture

Work-Life Balance

Jobley Bonus: $75

Job summary

Dazzling Dentistry - Archer Ave. in Chicago seeks a dynamic Patient Coordinator to be the face and voice of the practice, managing reception, scheduling, and patient flow with warmth and professionalism.

Fluent in Polish is essential to connect with our diverse patient base; you will explain treatment plans, insurance details, and help deliver a five-star patient experience in a fast-paced, world-class environment.

Qualifications

• Fluent in Polish: Essential for communicating with our diverse patient base.
• A Multitasking Pro: Able to manage phones, scheduling, and patient flow with grace.
• Communication Expert: Possess exceptional verbal and written skills.
• Growth-Oriented: Passionate about learning the latest in dental technology and practice management.
• Driven: Exemplifies an outstanding work ethic and takes initiative.

Responsibilities

• Patient Concierge: Greet patients with warmth, manage check-in/check-out, and ensure a seamless, high-end experience from start to finish.
• Expert Scheduling: Optimize the doctor’s schedule to ensure clinical efficiency while maintaining a stress-free environment for the team.
• Bilingual Communication: Communicate treatment plans, insurance details, and follow-up care to English and Polish-speaking patients.
• Financial Coordination: Verify insurance benefits, process payments, and discuss financial arrangements or third-party financing.
• Administrative Mastery: Maintain accurate electronic patient records and manage high-volume phone lines with poise.

Skills

Polish fluency

Multitasking

Communication

Growth mindset

Initiative

Job description

Dazzling Dentistry - Archer Ave. in Chicago seeks a dynamic Patient Coordinator to be the face and voice of the practice, managing reception, scheduling, and patient flow with warmth and professionalism.

Fluent in Polish is essential to connect with our diverse patient base; you will explain treatment plans, insurance details, and help deliver a five-star patient experience in a fast-paced, world-class environment.