Bilingual Patient Care Liaison (Spanish)

Broughton Group; Los Angeles (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Broughton Group in Los Angeles is seeking a full-time Patient Liaison to represent patients and their families regarding medical benefits. Candidates should possess exceptional interpersonal skills and communicate effectively with individuals from diverse backgrounds.

The role involves gauging patient satisfaction and assisting with inquiries while maintaining confidentiality. A high school diploma and experience in healthcare settings are mandatory, and bilingual Spanish is preferred. An attractive benefits package is offered.

Qualifications

• 1-3 years working with medical and healthcare providers.
• Ability to interact well with different kinds of people.
• Good command of English oral and written, bilingual Spanish required.

Responsibilities

• Act as a representative for patients and families.
• Consult patients to gauge their satisfaction with care.
• Collect patient information and elevate inquiries.

Skills

Interpersonal skills

Verbal and written communication

Compassion

Confidentiality

Bilingual (Spanish)

Education

High school diploma

Tools

Microsoft Office

EMR (E-Clinical Works or similar)

Job description

Broughton Group in Los Angeles is seeking a full-time Patient Liaison to represent patients and their families regarding medical benefits. Candidates should possess exceptional interpersonal skills and communicate effectively with individuals from diverse backgrounds.

The role involves gauging patient satisfaction and assisting with inquiries while maintaining confidentiality. A high school diploma and experience in healthcare settings are mandatory, and bilingual Spanish is preferred. An attractive benefits package is offered.