Bilingual Patient Care Coordinator - Pain Medicine

Institutes of Health; Riverside (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Institutes of Health in Riverside, CA is seeking a detail‑oriented referral coordinator to interface with clinics, physicians, insurers and patients. You will register and schedule referrals, obtain authorizations, gather medical records and verify patient information in our EMR system.

This full‑time, in‑person role requires high school graduation, bilingual English/Spanish written and verbal communication, and a team‑oriented, positive attitude to support colleagues across an interdisciplinary

Qualifications

• High School graduate required.
• Bilingual English/Spanish written and verbal communication.
• Supportive team player with positive attitude.

Responsibilities

• Interfacing with referring medical clinics, physicians, insurance adjusters and patients.
• Supports physicians in the delivery of care to patients as part of a multidisciplinary team.
• Registering and scheduling of all new referrals
• Obtaining authorizations for treatment.
• Obtaining medical records.
• Verifies patient information, history taking, confirmation of current condition.
• Arranging patient transportation/interpreters if necessary
• Updates and verifies patient information in our EMR system
• Providing support to coworkers.
• To be cross-trained and back up to co-workers

Skills

Bilingual English/Spanish

Strong communication skills

Team player

Personable

Positive attitude

Education

High School Graduate

Job description

Institutes of Health in Riverside, CA is seeking a detail‑oriented referral coordinator to interface with clinics, physicians, insurers and patients. You will register and schedule referrals, obtain authorizations, gather medical records and verify patient information in our EMR system.

This full‑time, in‑person role requires high school graduation, bilingual English/Spanish written and verbal communication, and a team‑oriented, positive attitude to support colleagues across an interdisciplinary