Bilingual Patient Accounts & Billing Specialist

PureVC; Glendale (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

401(k) with employer match

Tuition reimbursement

Free dental services

12-hour shifts, 3 days a week

Job summary

Risas Dental and Braces is seeking a friendly bilingual Account Specialist to assist patients with payment options, insurance benefits, and account accuracy. The role emphasizes clear communication, empathy, and attention to detail within a dental practice environment.

You will discuss financial arrangements, post payments, verify benefits, and follow up with insurers. A proactive team player with strong organizational skills will thrive in this role, contributing to patient satisfaction and

Qualifications

• Bilingual in English and Spanish.
• High School Diploma or GED.
• Customer service experience over the phone is a plus.
• Knowledge of dental and medical terminology preferred.
• Exceptional written and verbal communication abilities.
• Excellent organizational skills and ability to multitask.
• Empathetic listener with strong follow-through.
• Growth mindset and ability to adapt to change.
• Team player with ability to support colleagues.

Responsibilities

• Present and explain financial arrangements, monthly billing and collections with patients.
• Post payments, create new accounts, and close deposits.
• Verify insurance benefits prior to patient exams.
• Educate patients on treatment commitments and financial options.
• Identify and resolve patient concerns.
• Obtain authorization for payments and follow up with insurers.
• Bill insurance within 24 hours of treatment start.
• Close out the month and complete month-end reports.
• Additional duties as assigned.

Skills

Bilingual in English and Spanish

Education

High School Diploma or GED

Job description

Risas Dental and Braces is seeking a friendly bilingual Account Specialist to assist patients with payment options, insurance benefits, and account accuracy. The role emphasizes clear communication, empathy, and attention to detail within a dental practice environment.

You will discuss financial arrangements, post payments, verify benefits, and follow up with insurers. A proactive team player with strong organizational skills will thrive in this role, contributing to patient satisfaction and