Bilingual Patient Access Specialist

Zufall Health; Morristown (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

Zufall Health is seeking a Patient Representative in Morristown, NJ to greet patients, handle registrations, answer phones and guide patients through processes. The role requires bilingual English/Spanish communication and HIPAA-compliant privacy practices.

As a front-line staff member, you will assist with eligibility checks, scheduling, and payments while maintaining a professional, friendly demeanor and supporting the health center’s mission.

Qualifications

• Must have excellent customer service skills.
• Bilingual in English and Spanish required.
• Ability to work with very little supervision.

Responsibilities

• Greet visitors and direct them to destinations.
• Answer calls and schedule appointments; respond to inquiries.
• Perform eligibility checks and handle registrations.
• Collect payments and issue receipts; ensure secure handling.

Skills

Customer service

Bilingual English/Spanish

Independent worker

Education

High School diploma

Billing/Medical courses

Tools

Microsoft Word

Electronic Medical Records

Job description

Zufall Health is seeking a Patient Representative in Morristown, NJ to greet patients, handle registrations, answer phones and guide patients through processes. The role requires bilingual English/Spanish communication and HIPAA-compliant privacy practices.

As a front-line staff member, you will assist with eligibility checks, scheduling, and payments while maintaining a professional, friendly demeanor and supporting the health center’s mission.