Bilingual Patient Access & Scheduling Specialist

University Medical Center of El Paso (UMC); El Paso (TX); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

The University Medical Center of El Paso (UMC) is seeking a Registrar Scheduler to support patient flow in a busy clinic. The role schedules consultations, procedures and tests, collects demographics and insurance information, and enters charges to help track visits and enable accurate billing.

The ideal candidate will have at least one year of scheduling or patient access experience, be bilingual English/Spanish, and demonstrate strong communication, multitasking, and problem-solving abilities

Qualifikationen

• One year of scheduling or patient access experience in a hospital or clinic.
• Bilingual English/Spanish required.
• Strong written and verbal communication skills.
• Basic computer proficiency and data entry.
• Knowledge of insurance verification and billing processes.
• Familiarity with ICD coding preferred.

Aufgaben

• Schedule patients for consultations, procedures, and tests.
• Register patients and collect demographics and insurance information.
• Enter charges and support billing processes.
• Verify insurance eligibility and pre-certification/authorization as required.
• Maintain professional customer service in a fast-paced environment.

Kenntnisse

Scheduling

Customer service

Verbal/written communication

Medical terminology

ICD coding familiarity

Phone etiquette

Bilingual English/Spanish

Ausbildung

High school diploma

Associate degree preferred

Jobbeschreibung

The University Medical Center of El Paso (UMC) is seeking a Registrar Scheduler to support patient flow in a busy clinic. The role schedules consultations, procedures and tests, collects demographics and insurance information, and enters charges to help track visits and enable accurate billing.

The ideal candidate will have at least one year of scheduling or patient access experience, be bilingual English/Spanish, and demonstrate strong communication, multitasking, and problem-solving abilities