Bilingual Patient Access & Scheduling Coordinator

University of Florida; Gainesville (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

University of Florida seeks an OPS Patient Access and Scheduling Coordinator (Bilingual English and Spanish) to support mobile clinic operations at Main Campus in Gainesville, FL. The role emphasizes patient scheduling, front-desk access, and coordinating visits across multiple sites.

Responsibilities include scheduling in Epic, registering patients, routing calls, and ensuring accurate documentation. Travel to mobile clinic locations in North Central Florida and collaboration with the

Qualifications

• Fluency in spoken and written English and Spanish.
• Experience in patient scheduling, medical office administration, healthcare customer service, or a closely related setting.
• Two years of experience in an appropriate area or equivalent combination of education and experience.
• Valid driver’s license and reliable transportation for travel to mobile clinic sites.

Responsibilities

• Schedule new and returning patients in Epic using approved appointment types, decision guides, and scheduling workflows.
• Coordinate appointments across rotating mobile clinic locations and provide accurate site, arrival, and preparation instructions.
• Serve as the first voice patients hear and the first person they meet at the clinic, assisting with forms, transportation workflows, and access supports.
• Obtain and document records, maintain Epic documentation, and support mobile unit readiness and inventory.

Skills

Bilingual English/Spanish

Patient scheduling

Epic scheduling

Customer service

Education

Some College with two years of experience

Tools

Epic

Job description

University of Florida seeks an OPS Patient Access and Scheduling Coordinator (Bilingual English and Spanish) to support mobile clinic operations at Main Campus in Gainesville, FL. The role emphasizes patient scheduling, front-desk access, and coordinating visits across multiple sites.

Responsibilities include scheduling in Epic, registering patients, routing calls, and ensuring accurate documentation. Travel to mobile clinic locations in North Central Florida and collaboration with the