Bilingual Patient Access Navigator & Care Facilitator

Yale New Haven Health; New Haven (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Yale New Haven Health is seeking a patient navigator for the PA-NH program in New Haven to coordinate medical care for low income and underinsured patients. The role emphasizes culturally and linguistically appropriate services, linkage to community resources, and documentation of patient interactions.

The ideal candidate has bilingual Spanish abilities, strong communication, and the ability to manage multiple tasks while collaborating with care teams.

Qualifications

• Bachelor's or associate degree in health or human services preferred; high school diploma accepted with relevant experience.
• Bilingual Spanish required or strongly preferred; ability to communicate with diverse populations.
• Experience in healthcare or human services helpful but not mandatory.

Responsibilities

• Facilitates access to medical care for underserved patients.
• Schedules and coordinates patient appointments and interpreter services.
• Maintains accurate patient records and documents interactions.
• Participates in required meetings and trainings.

Skills

Bilingual Spanish

Independent worker

Effective communicator

Cultural sensitivity

Resource identification

Professional discretion

Education

Bachelor's degree preferred

Associate degree preferred

High school diploma or GED required

Job description

Yale New Haven Health is seeking a patient navigator for the PA-NH program in New Haven to coordinate medical care for low income and underinsured patients. The role emphasizes culturally and linguistically appropriate services, linkage to community resources, and documentation of patient interactions.

The ideal candidate has bilingual Spanish abilities, strong communication, and the ability to manage multiple tasks while collaborating with care teams.