Bilingual Patient Access & Insurance Specialist (Part-Time)

AdventHealth; Lampasas (TX); On-site; USD 24,000 - 38,000; Part time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Lampasas, Texas is seeking a part-time patient access professional to support Medicare compliance reviews, insurance eligibility verification, and patient registration. You will coordinate with care teams, collect demographics, and ensure accurate financial estimates and timely payments.

The role emphasizes strong customer service, bilingual communication, and proficiency with EMR systems. Benefits start day one, with growth opportunities and supportive team culture.

Qualifications

• Mature judgement in dealing with patients, physicians, and insurance representatives.
• Proficiency with Microsoft Office and basic database programs.
• Ability to learn and perform multiple tasks efficiently and with detail.
• Strong written and verbal communication skills.
• Bilingual English/Spanish.
• Experience in Customer Service.
• Advanced understanding of insurance knowledge and benefits.
• Ability to navigate hospital EMR systems.

Responsibilities

• Perform Medicare compliance reviews and issue ABNs as needed.
• Create accurate estimates of patient financial responsibility and collect payments.
• Coordinate with utilization management for pre-authorization issues.
• Verify insurance eligibility and obtain pre-authorizations within timeframes.
• Register patients for services and collect demographic/insurance details.
• Provide excellent customer service and document payer conversations.
• Attend department meetings and promote team dialogue.
• Cover PBX and perform cashiering duties as needed.

Skills

Customer service

Bilingual English/Spanish

HIPAA compliance

Microsoft Office

Communication skills

Multitasking

Attention to detail

EMR systems

Education

Associate degree

High school diploma

Tools

EMR software

Billing software

Job description

AdventHealth in Lampasas, Texas is seeking a part-time patient access professional to support Medicare compliance reviews, insurance eligibility verification, and patient registration. You will coordinate with care teams, collect demographics, and ensure accurate financial estimates and timely payments.

The role emphasizes strong customer service, bilingual communication, and proficiency with EMR systems. Benefits start day one, with growth opportunities and supportive team culture.