Bilingual Patient Access & Insurance Navigator

1106 Portercare Adventist Health System; United States; Presencial; USD 28.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Descripción de la vacante

AdventHealth in Greenwood Village, CO, seeks a Customer Service/Patient Access professional to support Medicare compliance, insurance verification, pre-authorizations, billing, and scheduling. You will register patients, verify benefits, collect demographics, and coordinate with multiple departments to ensure a positive patient experience.

Requirements include a high school diploma (associate preferred), 1+ year in customer service or healthcare, bilingual English/Spanish, and familiarity with

Formación

• Minimum one year of customer service experience, preferably in healthcare.
• Knowledge of insurance benefits and patient financial responsibilities.
• Familiarity with EMR and billing workflows.

Responsabilidades

• Performs Medicare compliance reviews and issues Medicare notices as needed.
• Creates accurate estimates for patient financial responsibility and collects payments or sets up payment plans.
• Coordinates with utilization management for pre-authorization issues and provides necessary information to patients.
• Verifies patient benefits with insurance companies and obtains pre-authorizations.
• Registers patients for services, ensuring accuracy of demographics and insurance details.
• Provides excellent customer service and documents all conversations with patients and insurers.

Conocimientos

Customer service

Bilingual English/Spanish

Insurance knowledge

EMR systems

Microsoft Office

Educación

Associate or better preferred

High School Grad or Equiv

Herramientas

EMR system

Microsoft Office

Descripción del empleo

AdventHealth in Greenwood Village, CO, seeks a Customer Service/Patient Access professional to support Medicare compliance, insurance verification, pre-authorizations, billing, and scheduling. You will register patients, verify benefits, collect demographics, and coordinate with multiple departments to ensure a positive patient experience.

Requirements include a high school diploma (associate preferred), 1+ year in customer service or healthcare, bilingual English/Spanish, and familiarity with