Bilingual Patient Access & Billing Specialist

The CORE Institute; Sun City (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

The CORE Institute is seeking a Front Office Representative I to greet patients, gather demographic and insurance information, and balance the cash drawer. You will verify eligibility, collect payments, and assist with referrals and authorizations while maintaining confidentiality in a fast-paced front office.

Responsibilities include scheduling follow-ups, communicating with physicians and patients, and ensuring accurate patient paperwork and documentation across multiple clinic locations.

Qualifications

• Knowledge of insurance rules and regulations including eligibility and referrals.
• Ability to verify eligibility for each payer per patient.
• Knowledge of medical terminology and HIPAA guidelines.
• Computer skills with Windows-based programs.

Responsibilities

• Greet patients promptly and acknowledge their arrival in the lobby.
• Instruct patients on completing medical history and forms and correct errors.
• Collect co-payments, co-insurances, and past-due balances.
• Explain financial requirements and handle billing/insurance questions or refer to Site Billing Specialist.

Skills

Customer service

Communication

Relationship building

Education

High school diploma/GED

Job description

The CORE Institute is seeking a Front Office Representative I to greet patients, gather demographic and insurance information, and balance the cash drawer. You will verify eligibility, collect payments, and assist with referrals and authorizations while maintaining confidentiality in a fast-paced front office.

Responsibilities include scheduling follow-ups, communicating with physicians and patients, and ensuring accurate patient paperwork and documentation across multiple clinic locations.