Bilingual Patient Access & Admissions Specialist

Laurel Ridge Treatment Center; McAllen (TX); In loco; USD 30.000 - 36.000; Tempo pieno

Descrizione del lavoro

Laurel Ridge Treatment Center is seeking a detail-oriented admissions/registration clerk to interview patients or guardians, collect demographics, and verify insurance benefits. The role also includes handling admissions documentation and communicating financial obligations to patients or responsible parties.

The position requires strong customer service and bilingual English/Spanish communication, plus basic computer skills and adherence to company policies.

Competenze

• One to two years of medical/healthcare business office experience preferred.
• Excellent customer service skills are required.
• Computer skills required.
• Good verbal communication skills in English/Spanish required.
• Must demonstrate commitment and adherence to Compliance Program and Code of Conduct; attendance at training and reporting issues.

Mansioni

• Performs patient registration by interviewing patient or responsible party to obtain ID and demographics.
• Verifies insurance/other payer benefits and performs up-front collections.
• Determines eligibility and arranges admission of patients to hospital following policies and procedures.
• Obtains signatures of the person responsible for payment and explains hospital financial obligations.
• Answers the telephone and directs calls accordingly.
• Assists with ordering office supplies as needed/requested.
• Assists in preparing letters and sending correspondence.

Conoscenze

Customer service

Computer skills

Bilingual English/Spanish

Medical office experience

Formazione

High School diploma or GED

CPI training within 6 months

Descrizione del lavoro

Laurel Ridge Treatment Center is seeking a detail-oriented admissions/registration clerk to interview patients or guardians, collect demographics, and verify insurance benefits. The role also includes handling admissions documentation and communicating financial obligations to patients or responsible parties.

The position requires strong customer service and bilingual English/Spanish communication, plus basic computer skills and adherence to company policies.