Bilingual Airline Customer Service Agent – EN/JP

Pacific Aviation; Seattle (WA); Hybride; USD 23 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Medical, Dental, & Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Company-Provided Uniform

Paid Training

Referral Bonus Program

Cell Phone Plan Reimbursement

Résumé du poste

Pacific Aviation in Seattle is seeking an Airline Customer Service Agent at SEA. You will assist passengers through check-in, boarding, and arrival, issue boarding passes, and provide bilingual support to travelers.

If you excel in friendly service, accuracy, teamwork, and using airline systems, this role offers training, benefits, and a path to grow in a fast-paced airport environment. Join a team that values cooperation, respect, and high-quality service.

Qualifications

• Exceptional Customer Service Skills; you thrive in face-to-face interactions.
• Strong Attention to Detail; you ensure documents and procedures are accurate.
• Team Player Mentality; you work well with others in a fast-paced environment.
• Tech-Savvy & Organized; you can learn airline systems quickly and manage tasks.

Responsabilités

• Welcome and assist passengers through check-in, boarding, and arrival processes
• Accurately review travel documents and issue boarding passes
• Offer bilingual assistance to travelers with questions or concerns
• Communicate clearly with passengers, coworkers, and airline staff
• Help maintain a smooth flow of operations in the terminal
• Ensure compliance with airline procedures and safety standards
• Contribute to a team that thrives on cooperation, respect, and high-quality service

Connaissances

Customer service

Attention to detail

Team player

Tech-savvy

Professionalism

Outils

Airline systems

Description du poste

Pacific Aviation in Seattle is seeking an Airline Customer Service Agent at SEA. You will assist passengers through check-in, boarding, and arrival, issue boarding passes, and provide bilingual support to travelers.

If you excel in friendly service, accuracy, teamwork, and using airline systems, this role offers training, benefits, and a path to grow in a fast-paced airport environment. Join a team that values cooperation, respect, and high-quality service.