Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; Oak Hill (WV); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Team Member Health/Wellbeing Programs

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist in Oak Hill, WV. The role involves providing exceptional service to customers, supporting store management, and handling transactions. Successful candidates should possess strong customer service skills, the ability to multitask, and knowledge of automotive parts is a plus. The position offers a competitive compensation package including medical, dental, and vision insurance, 401k contributions, and career growth opportunities.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Provide high level of service to retail and installer customers.
• Support store management in assigned tasks.
• Process exchanges and returns for credit.

Skills

Customer service

Multitasking

Alphanumeric sequence matching

Tools

Brake lathe

Job description

O'Reilly Auto Parts is looking for a Parts Specialist in Oak Hill, WV. The role involves providing exceptional service to customers, supporting store management, and handling transactions. Successful candidates should possess strong customer service skills, the ability to multitask, and knowledge of automotive parts is a plus. The position offers a competitive compensation package including medical, dental, and vision insurance, 401k contributions, and career growth opportunities.