Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; West Bend (WI); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in West Bend, Wisconsin, is looking for a Parts Specialist to deliver outstanding service to customers, both retail and installer. Responsibilities include customer interaction, maintaining cash operations, and assisting with daily operational tasks. Ideal candidates should have great customer service skills, multitasking ability, and a desire to learn about automotive parts. The position offers a competitive wage and a comprehensive compensation package, including health insurance and benefits.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide excellent service to customers both in-store and over the phone.
• Assist customers in their selection of merchandise and resolve complaints.
• Maintain cash drawer and process transactions accurately.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts in West Bend, Wisconsin, is looking for a Parts Specialist to deliver outstanding service to customers, both retail and installer. Responsibilities include customer interaction, maintaining cash operations, and assisting with daily operational tasks. Ideal candidates should have great customer service skills, multitasking ability, and a desire to learn about automotive parts. The position offers a competitive wage and a comprehensive compensation package, including health insurance and benefits.