Bilingual Parts Specialist: Customer & Tech Support

O'Reilly Auto Parts; Nampa (ID); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Parts Specialist in Nampa, Idaho. The role involves providing high-level service to retail and installer customers, supporting store management, and handling various operational tasks. Candidates should have customer service experience and be able to multitask. A strong focus on automotive knowledge is desirable, along with potential ASE certification. The position offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store simultaneously.

Responsibilities

• Provide excellent service to customers, ensuring high satisfaction.
• Assist managers with professional customer service as needed.
• Process exchanges and returns, and address customer complaints.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification (desired)

Job description

O'Reilly Auto Parts is looking for a Parts Specialist in Nampa, Idaho. The role involves providing high-level service to retail and installer customers, supporting store management, and handling various operational tasks. Candidates should have customer service experience and be able to multitask. A strong focus on automotive knowledge is desirable, along with potential ASE certification. The position offers competitive wages, benefits, and opportunities for career growth.