Bilingual Parts Specialist: Customer Service & Auto Parts

O'Reilly Auto Enterprises, LLC; Jerome (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Employee discounts

Job summary

O'Reilly Auto Parts in Jerome, ID is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply and will help with parts lookup, pricing, and related selling.

You will handle cash and credit transactions, process exchanges, maintain the cash drawer, and assist with inventory and fronting. The role combines customer service with operational duties in a team environment.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Able to multitask, handling store customers and phone calls simultaneously.
• Fluency in multiple languages is a plus.

Responsibilities

• Greet retail and installer customers and assist in selecting merchandise.
• Assist managers and installer service specialists as needed.
• Process cash, checks, and credit transactions securely and accurately.
• Handle exchanges/returns per company policy and resolve complaints.
• Support daily operations: stock, planograms, and image maker updates.
• Perform in-store services and occasional deliveries as required.

Skills

Customer service

Bilingual

Multitasking

Job description

O'Reilly Auto Parts in Jerome, ID is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply and will help with parts lookup, pricing, and related selling.

You will handle cash and credit transactions, process exchanges, maintain the cash drawer, and assist with inventory and fronting. The role combines customer service with operational duties in a team environment.