Bilingual Parts Specialist - Customer Service Pro

O'Reilly Auto Parts; Pleasant View (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Medical, Dental, Vision Insurance

401k with Employer Contributions

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide a high level of service to retail and installer customers, and to support store management in completing assigned tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process payments, returns and exchanges, and perform daily store tasks such as stocking shelves, updating planograms, and handling phone inquiries.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with product selection.
• Process transactions, returns and exchanges per company policy.
• Assist store management and installers with daily operations and tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide a high level of service to retail and installer customers, and to support store management in completing assigned tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process payments, returns and exchanges, and perform daily store tasks such as stocking shelves, updating planograms, and handling phone inquiries.