Bilingual Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Fremont (NE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k starting day one

Medical, dental, & vision insurance

Flexible Spending Account (FSA)

Team member wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Fremont, NE is seeking a Parts Specialist to provide high levels of service to retail and installer customers. You will greet customers, help them select merchandise, process transactions, and support store management in daily tasks.

Bilingual candidates are encouraged to apply. The role includes stocking, returns, stock audits, light automotive services, and opportunities for career growth within a stable, nationally recognized auto parts retailer.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store.

Responsibilities

• Greet customers and assist with merchandise selections.
• Assist store management and installers as needed.
• Process exchanges/returns and cash handling per policy.
• Address customer complaints and maintain store appearance.
• Stock shelves, planograms, and perform inventory tasks.
• Provide in-store automotive services and test equipment after training.

Skills

Alphanumeric matching

Customer service

Multitasking (phone/store)

Education

ASE certification

Job description

O'Reilly Auto Parts in Fremont, NE is seeking a Parts Specialist to provide high levels of service to retail and installer customers. You will greet customers, help them select merchandise, process transactions, and support store management in daily tasks.

Bilingual candidates are encouraged to apply. The role includes stocking, returns, stock audits, light automotive services, and opportunities for career growth within a stable, nationally recognized auto parts retailer.