Automotive Parts & Customer Service Specialist (Bilingual)

O'Reilly Auto Parts; Lincoln (NE); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid time off

401k plan with employer contributions

Medical/Dental/Vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts in Lincoln, NE is hiring a Parts Specialist to deliver high levels of customer service for retail and installer customers. The role supports store management, processes transactions, and maintains merchandise with care. Bilingual candidates are encouraged to apply.

Essential duties include greeting customers, assisting with product selection, handling returns, and performing daily store tasks such as stocking, fronting, and basic service checks. ASE certification is preferred.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling store and phone customers simultaneously.
• Spanish language skills are highly desired.

Aufgaben

• Greet customers in a friendly manner and assist with merchandise selection.
• Support professional customers and installers as needed and directed.
• Process cash, checks, and card transactions accurately and securely.
• Handle exchanges/returns per company policy and resolve complaints.
• Maintain store image, stock, and planogram updates as assigned.
• Perform in-store services and operate approved equipment after training.
• Occasionally drive a delivery vehicle when needed.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Spanish (multilingual)

Ausbildung

ASE certification

Tools

Weatherly index system

Automotive parts cataloging

Jobbeschreibung

O'Reilly Auto Parts in Lincoln, NE is hiring a Parts Specialist to deliver high levels of customer service for retail and installer customers. The role supports store management, processes transactions, and maintains merchandise with care. Bilingual candidates are encouraged to apply.

Essential duties include greeting customers, assisting with product selection, handling returns, and performing daily store tasks such as stocking, fronting, and basic service checks. ASE certification is preferred.