Auto Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Plattsmouth (NE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Plattsmouth, Nebraska seeks a Parts Specialist to deliver exceptional service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply and training will be provided to handle parts lookup, pricing, and related item recommendations.

The role involves cash handling, customer communication, stock maintenance, and occasional field tasks in accordance with company policies and local laws.

Qualifications

• Familiar with automotive parts and cataloging systems.
• Spanish language skills are highly desired.
• ASE certification is preferred.

Responsibilities

• Greet customers promptly in a friendly, courteous manner and assist with merchandise selection.
• Assist managers and installers with professional customers as needed.
• Handle cash, checks, and card transactions securely and accurately.
• Process exchanges/returns for credit per policy and resolve customer concerns.

Skills

Customer service

Multitasking

Attention to detail

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in Plattsmouth, Nebraska seeks a Parts Specialist to deliver exceptional service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply and training will be provided to handle parts lookup, pricing, and related item recommendations.

The role involves cash handling, customer communication, stock maintenance, and occasional field tasks in accordance with company policies and local laws.