Parts Specialist: Customer-Focused Auto Parts Pro

O'Reilly Auto Parts; Valentine (NE); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Valentine, NE is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and you will promote our customer service programs, greet customers, and assist with parts selection.

The role also involves handling cash, returns, and store operations. The position requires stocking shelves, updating planograms, answering phone inquiries, quoting prices,

Qualifications

• Need to quickly match alphanumeric sequences.
• Deliver outstanding, friendly customer service.
• Capable of multitasking between phone and in-store customers.
• Familiar with automotive parts and related systems.
• Fluency in Spanish is highly desired.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and service specialists for professional customers.
• Handle cash, checks, and credit card transactions per policy.
• Answer store calls, quote prices, and promote low-price guarantees.
• Assist with stocking, planograms, and store maintenance.
• Process exchanges/returns and resolve complaints.
• Occasional driving to deliver parts when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Auto parts knowledge

Bilingual Spanish

Job description

O'Reilly Auto Parts in Valentine, NE is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and you will promote our customer service programs, greet customers, and assist with parts selection.

The role also involves handling cash, returns, and store operations. The position requires stocking shelves, updating planograms, answering phone inquiries, quoting prices,