Bilingual Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Cleveland (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

401k plan

Health insurance

Dental/Vision insurance

Paid time off

Stock purchase plan

Tuition assistance

Growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Cleveland, OH to deliver high-level service to retail and installer customers. You will greet customers, assist with parts selection, and support management in daily tasks. Bilingual candidates are encouraged and training will be provided.

Responsibilities include assisting professional customers, processing transactions, and maintaining the cash drawer. Occasional vehicle delivery may be required.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling in-store and phone customers.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers as needed.
• Process transactions and manage cash drawer accurately.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Cleveland, OH to deliver high-level service to retail and installer customers. You will greet customers, assist with parts selection, and support management in daily tasks. Bilingual candidates are encouraged and training will be provided.

Responsibilities include assisting professional customers, processing transactions, and maintaining the cash drawer. Occasional vehicle delivery may be required.