Bilingual Auto Parts Specialist | Customer Service & Growth

O'Reilly Auto Parts; Lancaster (OH); On-site; USD 15,153 - 23,419; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Paid Time Off

Stock Purchase Plan

Job summary

O’Reilly Auto Parts in Lancaster, OH is hiring a Parts Specialist to deliver high‑quality customer service for retail and installer customers. You will greet customers, help select parts, look up prices, and close transactions with accuracy and courtesy.

Responsibilities include assisting professional customers, completing training, stocking shelves, and supporting store operations. Bilingual candidates are encouraged to apply and contribute to a positive team environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist professional customers and installers as needed.
• Process cash, checks, and credit card transactions accurately.
• Answer store calls, look up parts, quote prices, and offer related items.
• Maintain cash drawer and complete daily store tasks after training.

Skills

Customer service

Multitasking

In-store & phone support

Job description

O’Reilly Auto Parts in Lancaster, OH is hiring a Parts Specialist to deliver high‑quality customer service for retail and installer customers. You will greet customers, help select parts, look up prices, and close transactions with accuracy and courtesy.

Responsibilities include assisting professional customers, completing training, stocking shelves, and supporting store operations. Bilingual candidates are encouraged to apply and contribute to a positive team environment.