Bilingual Parts Specialist: Customer Service & Growth

O’Reilly Auto Parts; Celina (IN); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages & PTO

Stock Purchase Plan & 401k starting on

Medical, Dental, Vision Insurance + H$

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to provide high-level service to retail and installer customers and to support store management with daily tasks.

The role includes greeting customers, assisting with merchandise selection, handling transactions, processing returns, and addressing complaints. Bilingual candidates are encouraged to apply, with a comprehensive benefits package and growth opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must multitask between phone and in-store customers.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• Fluency in Spanish is highly desired.
• ASE certification preferred.

Responsibilities

• Follow and promote all company customer service programs and policies.
• Greet customers and assist with product selection.
• Assist managers in serving professional customers.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language (desired)

Education

ASE certification

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to provide high-level service to retail and installer customers and to support store management with daily tasks.

The role includes greeting customers, assisting with merchandise selection, handling transactions, processing returns, and addressing complaints. Bilingual candidates are encouraged to apply, with a comprehensive benefits package and growth opportunities.