Bilingual Parts Specialist - Customer Service Expert

O'Reilly Auto Parts; Union (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Health, dental, and vision insurance

Tuition assistance

Job summary

A major auto parts retailer is seeking a Parts Specialist to provide high-level service to retail and installer customers. Responsibilities include offering professional assistance, managing cash transactions, and resolving customer issues. Candidates with automotive knowledge and outstanding customer service skills are encouraged to apply. The position offers competitive wages and a comprehensive benefits package, supporting career growth and development.

Qualifications

• Outstanding, friendly, and professional customer service skills.
• Ability to multitask handling phone and in-store customers.

Responsibilities

• Provide excellent service to retail and installer customers.
• Assist with cash handling and transaction processes.
• Resolve customer complaints in a friendly manner.
• Assist with daily operational tasks in the store.

Skills

Customer service

Multitasking

Alphanumeric matching

Fluency in multiple languages

Education

ASE certification

Job description

A major auto parts retailer is seeking a Parts Specialist to provide high-level service to retail and installer customers. Responsibilities include offering professional assistance, managing cash transactions, and resolving customer issues. Candidates with automotive knowledge and outstanding customer service skills are encouraged to apply. The position offers competitive wages and a comprehensive benefits package, supporting career growth and development.