Bilingual Automotive Parts Specialist: Customer Service

O'Reilly Auto Parts; Cloverdale (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance programs

Career growth opportunities

Job summary

A leading auto parts retailer in California is seeking a Parts Specialist who will provide high levels of service to both retail and installer customers. Responsibilities include assisting customers, maintaining accurate cash transactions, and processing returns. Candidates must excel in multitasking and customer service, with preferred knowledge in automotive parts and sales. This position offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts and sales or service.

Responsibilities

• Provide all retail and installer customers with a high level of service.
• Complete assigned company training relevant to position.
• Process exchanges and returns in accordance with company policies.

Skills

Customer service skills

Multitasking

Ability to match alphanumeric sequences

Education

ASE certification

Job description

A leading auto parts retailer in California is seeking a Parts Specialist who will provide high levels of service to both retail and installer customers. Responsibilities include assisting customers, maintaining accurate cash transactions, and processing returns. Candidates must excel in multitasking and customer service, with preferred knowledge in automotive parts and sales. This position offers competitive wages, benefits, and opportunities for career growth.