Bilingual Parts Specialist - Customer Service Expert

O'Reilly Auto Parts; Ann Arbor (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Health/Wellbeing Programs

Job summary

An automotive parts retailer in Ann Arbor, MI, is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. The ideal candidate should possess strong customer service skills, a knack for multitasking, and a familiarity with automotive parts. Responsibilities include greeting customers, handling calls, processing transactions, and performing various in-store services. The company offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist in serving professional customers and completing company training.
• Resolve customer complaints and perform in-store services.

Skills

Customer service

Multitasking

Alphanumeric sequence matching

Job description

An automotive parts retailer in Ann Arbor, MI, is seeking a Parts Specialist to deliver exceptional service to retail and installer customers. The ideal candidate should possess strong customer service skills, a knack for multitasking, and a familiarity with automotive parts. Responsibilities include greeting customers, handling calls, processing transactions, and performing various in-store services. The company offers competitive wages, benefits, and opportunities for career growth.