Bilingual Parts Specialist - Customer Service Expert

O'Reilly Auto Parts; Smithfield (VA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, & vision insurance

401k with employer contributions

Tuition educational assistance programs

Job summary

An automotive retail company located in Virginia is seeking a Parts Specialist to enhance customer service and assist with store operations. Candidates should possess strong multitasking skills and a friendly demeanor while providing assistance to both retail and installer customers. Bilingual candidates are encouraged to apply. Competitive wages, paid benefits, and opportunities for career growth are offered.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store simultaneously.
• Familiar with automotive parts and services.

Responsibilities

• Provide excellent service to customers in-store and over the phone.
• Assist customers with merchandise selection and service inquiries.
• Perform various in-store services for customers.

Skills

Customer service

Multitasking

Alphanumeric matching

Automotive knowledge

Fluency in Spanish

Job description

An automotive retail company located in Virginia is seeking a Parts Specialist to enhance customer service and assist with store operations. Candidates should possess strong multitasking skills and a friendly demeanor while providing assistance to both retail and installer customers. Bilingual candidates are encouraged to apply. Competitive wages, paid benefits, and opportunities for career growth are offered.