Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Colonial Heights (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock purchase plan & 401k

Medical, dental, and vision insurance

Job summary

A leading auto parts retailer in Colonial Heights, Virginia, is seeking a Parts Specialist to provide outstanding service to retail and installer customers. Responsibilities include assisting customers, processing transactions, and resolving complaints. Required skills include multitasking and excellent customer service. The position offers a competitive compensation package including benefits like medical insurance, 401k, and opportunities for career growth.

Qualifications

• Ability to provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store simultaneously.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist customers in their selection of merchandise and resolve complaints.
• Complete company training relevant to the position.
• Maintain and secure the cash drawer and process transactions.
• Address customer complaints in a friendly manner.

Skills

Customer service

Multitasking

Alphanumeric sequence matching

Tools

A.S.E. certification

Job description

A leading auto parts retailer in Colonial Heights, Virginia, is seeking a Parts Specialist to provide outstanding service to retail and installer customers. Responsibilities include assisting customers, processing transactions, and resolving complaints. Required skills include multitasking and excellent customer service. The position offers a competitive compensation package including benefits like medical insurance, 401k, and opportunities for career growth.