Automotive Parts Specialist - Bilingual Customer Service Pro

O'Reilly Auto Parts; Truckee (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, & vision insurance

Tuition assistance

Job summary

A retail auto parts company is seeking a Parts Specialist to provide exceptional service to customers. Responsibilities include greeting customers, assisting with product selection, processing transactions, and resolving complaints. The ideal candidate should excel in multitasking and possess a keen ability for customer service. Bilingual candidates are encouraged to apply, and opportunities for career growth are available. Compensation includes a range of $16.90 to $24.90 hourly along with various benefits.

Qualifications

• Required to provide outstanding, friendly, and professional customer service.
• Ability to quickly match alphanumeric sequences essential.
• Must handle customers on the phone and in-store simultaneously.

Responsibilities

• Greet and assist retail customers in selecting merchandise.
• Process transactions and maintain the cash drawer accurately.
• Resolve customer complaints amicably.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

A retail auto parts company is seeking a Parts Specialist to provide exceptional service to customers. Responsibilities include greeting customers, assisting with product selection, processing transactions, and resolving complaints. The ideal candidate should excel in multitasking and possess a keen ability for customer service. Bilingual candidates are encouraged to apply, and opportunities for career growth are available. Compensation includes a range of $16.90 to $24.90 hourly along with various benefits.