Bilingual Parts Specialist – Customer Service & Auto Tech

O'Reilly Automotive Stores, Inc.; Estherville (IA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401k with Employer Contributions

Stock Purchase Plan

Education Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Estherville, IA to deliver high levels of service to retail and installer customers. You will support store management, greet customers, and assist with merchandise selection and basic in-store services.

Position involves handling cash/credit transactions, exchanges, and returns per policy, plus occasional delivery tasks. Bilingual candidates are encouraged to apply, with full-time schedule and benefits.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Spanish language skills desired.

Responsibilities

• Greet and assist retail customers in selecting merchandise.
• Assist store management and installers with assigned tasks.
• Answer store calls, lookup parts, quote prices, and promote related items.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Education

ASE certification (desirable)

Tools

Weatherly index system

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Estherville, IA to deliver high levels of service to retail and installer customers. You will support store management, greet customers, and assist with merchandise selection and basic in-store services.

Position involves handling cash/credit transactions, exchanges, and returns per policy, plus occasional delivery tasks. Bilingual candidates are encouraged to apply, with full-time schedule and benefits.