Bilingual Parts Specialist – Auto Parts & Service

O'Reilly Automotive Stores, Inc.; Morganton (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

401k plan

Medical, dental, and vision insurance

Wellbeing programs

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and training will be provided for company programs and policies.

Responsibilities include greeting customers, assisting with merchandise selection, handling cash and credit transactions, processing returns, and maintaining stock and planograms. Occasional deliveries may be required depending on business needs.

Qualifications

• Ability to quickly match alphanumeric sequences
• Provide outstanding customer service
• Multitask by handling both in-store and phone interactions

Responsibilities

• Greet customers and assist with merchandise selection
• Serve retail and installer customers and support management
• Answer store phone calls and look up parts/prices
• Process exchanges/returns and handle cash, checks, and credit cards
• Assist with stock, planogram updates, and daily operations
• Perform in-store services and occasional local deliveries

Skills

Customer service

Multitasking

Communication

Bilingual (spanish helpful)

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply and training will be provided for company programs and policies.

Responsibilities include greeting customers, assisting with merchandise selection, handling cash and credit transactions, processing returns, and maintaining stock and planograms. Occasional deliveries may be required depending on business needs.