Bilingual Parts Specialist – Customer Service & Auto Parts

O'Reilly Auto Parts; Belton (MO); Presencial; USD 19.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Health/Wellbeing programs

Tuition assistance

Career growth opportunities

Descripción de la vacante

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management with daily tasks. The role emphasizes greeting customers, assisting with merchandise selection, answering phone inquiries, and performing in-store services where allowed.

Ideal candidates may be bilingual and should be comfortable handling cash, processing payments, and maintaining accurate planograms and stock.

Formación

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store at the same time.

Responsabilidades

• Greet customers and assist with merchandise selection.
• Support professional customers and installers as directed.
• Answer store phone calls per policy and lookup parts, quote prices, and promote related items.
• Process exchanges and returns per policy.
• Handle cash, checks, and card transactions securely.
• Maintain image and planogram updates, stock shelves, restock and face products.
• Assist with daily operations and inventory tasks.
• Perform in-store services (where allowed) such as wipers, batteries, and light tests.
• Occasional delivery driving as needed.

Conocimientos

Alphanumeric matching

Customer service

Multitasking

Descripción del empleo

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management with daily tasks. The role emphasizes greeting customers, assisting with merchandise selection, answering phone inquiries, and performing in-store services where allowed.

Ideal candidates may be bilingual and should be comfortable handling cash, processing payments, and maintaining accurate planograms and stock.