Bilingual Parts Specialist - Auto Parts & Service

O'Reilly Auto Parts; Springdale (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Medical, dental, and vision insurance

Flexible Spending Account (FSA)

Team member health/wellbeing programs

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, help select merchandise, and support store management with day-to-day tasks.

The role emphasizes accuracy in cash handling, returns, and price lookups, as well as assisting with stocking, planogram updates, and in-store services. Bilingual candidates are encouraged to apply, with opportunities for career growth.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask between phone and in-store customers.

Responsibilities

• Greet customers and assist with merchandise selections.
• Support management with daily tasks and store operations.
• Handle cash, checks, and card transactions accurately.
• Process exchanges/returns per policy and resolve complaints.
• Perform stocking, planogram updates and image maker tasks.
• Provide in-store services (wipers, batteries, codes) where allowed.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual preferred

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, help select merchandise, and support store management with day-to-day tasks.

The role emphasizes accuracy in cash handling, returns, and price lookups, as well as assisting with stocking, planogram updates, and in-store services. Bilingual candidates are encouraged to apply, with opportunities for career growth.