Bilingual Parts Specialist - Customer Service & Auto Care

O'Reilly Auto Parts; Spring Lake (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer in Spring Lake is seeking a Parts Specialist to provide exceptional service to customers both in-store and over the phone. The role involves assisting with parts selection, handling transactions, and performing various in-store services. Ideal candidates will be skilled in customer service, capable of multitasking, and may have automotive service knowledge. Competitive wages and benefits include medical insurance and a 401k plan.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide excellent service to customers in-store and on the phone.
• Assist managers and installers in serving professional customers.
• Handle cash transactions accurately and responsibly.

Skills

Ability to quickly match alphanumeric sequences

Outstanding, friendly and professional customer service

Ability to multitask

Fluency in multiple languages (Spanish is highly desired)

Job description

A leading auto parts retailer in Spring Lake is seeking a Parts Specialist to provide exceptional service to customers both in-store and over the phone. The role involves assisting with parts selection, handling transactions, and performing various in-store services. Ideal candidates will be skilled in customer service, capable of multitasking, and may have automotive service knowledge. Competitive wages and benefits include medical insurance and a 401k plan.