Bilingual Parts Specialist — Customer Focus & Growth

O'Reilly Auto Parts; La Puente (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) Plan

Medical, Dental, Vision Insurance

Paid Time Off

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in California to deliver high-level service to retail and installer customers. The role involves greeting customers, quoting prices, and suggesting related items while supporting store management with tasks and training as needed.

The position requires strong multitasking, bilingual ability is encouraged, and familiarity with automotive parts is a plus. Competitive compensation and comprehensive benefits accompany daily store operations and

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist in selecting merchandise.
• Assist managers and installer service specialists for professional customers.
• Process cash, checks and credit transactions accurately.
• Handle exchanges and returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily store operations and merchandising tasks.
• Perform in-store services and vehicle-related tasks as trained.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in California to deliver high-level service to retail and installer customers. The role involves greeting customers, quoting prices, and suggesting related items while supporting store management with tasks and training as needed.

The position requires strong multitasking, bilingual ability is encouraged, and familiarity with automotive parts is a plus. Competitive compensation and comprehensive benefits accompany daily store operations and