Bilingual Auto Parts Specialist – Customer Focus & Growth

O'Reilly Auto Parts; Folsom (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, Vision Insurance

Flexible Spending Account (FSA)

Tuition Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts in California is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, look up parts, quote prices, and support store management with tasks.

This role involves cash handling, returns, stock replenishment, and assisting with in-store services and occasional deliveries. Bilingual candidates encouraged; ASE certification and automotive knowledge are pluses.

Qualifications

• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet retail/walk-in customers in a friendly, courteous manner and assist in merchandise selection.
• Assist managers and installer service specialists with professional customers.
• Process exchanges and returns per company policy and audit cash handling tasks.
• Provide high level customer service over the phone and in-store, look up parts and quote prices.

Skills

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

Bilingual Spanish (desired)

ASE certification (desired)

Job description

O’Reilly Auto Parts in California is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, look up parts, quote prices, and support store management with tasks.

This role involves cash handling, returns, stock replenishment, and assisting with in-store services and occasional deliveries. Bilingual candidates encouraged; ASE certification and automotive knowledge are pluses.