Bilingual Parts Specialist — Customer-First Auto Parts

O'Reilly Automotive Stores, Inc.; Vienna (GA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Health insurance

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. Bilingual candidates encouraged. You’ll greet customers, assist with merchandise, process transactions, returns, and phone inquiries, and help with stocking and planogram updates.

Excellent communication, multitasking, and a customer-first mindset are essential. Automotive parts knowledge is a plus; ASE certification is desirable.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask between in-store and phone interactions.
• Familiar with automotive parts and sales/service concepts is a plus.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Handle cash, checks, credit transactions, exchanges, and returns per policy.

Skills

Customer service

Multitasking

Bilingual

Alphanumeric matching

Job description

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. Bilingual candidates encouraged. You’ll greet customers, assist with merchandise, process transactions, returns, and phone inquiries, and help with stocking and planogram updates.

Excellent communication, multitasking, and a customer-first mindset are essential. Automotive parts knowledge is a plus; ASE certification is desirable.