Bilingual Parts Specialist – Automotive Customer Service

O'Reilly Automotive Stores; Florence (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health, dental, vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Florence, AL is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

Bilingual candidates are encouraged to apply. Responsibilities include assisting customers, handling transactions, processing returns, and supporting store operations. Opportunities for career growth and a comprehensive benefits package are offered.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Multitask effectively handling in-store and phone customers.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installers with professional customers.
• Handle cash, checks, and credit transactions accurately.
• Process exchanges/returns per policy and resolve complaints.
• Support daily store operations and planogram updates.
• Perform in-store services and light maintenance as trained.
• Occasionally drive deliveries as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

ASE certification

Spanish language

Job description

O'Reilly Auto Parts in Florence, AL is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

Bilingual candidates are encouraged to apply. Responsibilities include assisting customers, handling transactions, processing returns, and supporting store operations. Opportunities for career growth and a comprehensive benefits package are offered.