Bilingual Parts Specialist - Customer Service & Tech

O'Reilly Auto Parts; Winfield (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Paid time off

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers in a store environment in Winfield, Alabama. The role supports management in daily tasks and may involve using store systems for parts lookups and pricing.

Bilingual candidates and automotive knowledge are a plus; training and everyday operations are part of the position, including stock handling, cashier duties, and occasional deliveries as needed.

Qualifications

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Greet customers and assist with merchandise selection
• Support store management and process exchanges/returns per policy
• Answer store phone calls, lookup parts, and quote prices
• Maintain cash drawer and process payments
• Assist with stock updates, planogram compliance, and store services
• Occasionally drive a delivery vehicle when needed

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers in a store environment in Winfield, Alabama. The role supports management in daily tasks and may involve using store systems for parts lookups and pricing.

Bilingual candidates and automotive knowledge are a plus; training and everyday operations are part of the position, including stock handling, cashier duties, and occasional deliveries as needed.