Bilingual Auto Parts Specialist & Customer Service Expert

O'Reilly Auto Parts; Fountain (CO); On-site; USD 20,884 - 30,307; Full time

Benefits offered by this job

Paid Time Off

401(k) with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A major auto parts retailer located in Fountain, Colorado, is seeking a Parts Specialist to enhance customer satisfaction and support store management. The ideal candidate will have strong multitasking skills, with the ability to provide exceptional service to both retail and professional customers. Responsibilities include managing transactions, resolving complaints, and performing in-store automotive services. Competitive compensation includes paid time off, insurance benefits, and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Must provide outstanding, friendly customer service.
• Multitasking is essential, handling customers on phone and in-store simultaneously.

Responsibilities

• Provide high-level service to retail and installer customers.
• Promote company customer service programs.
• Assist in serving professional customers as needed.
• Maintain and secure cash drawer and process transactions.
• Resolve customer complaints effectively.
• Perform various in-store services as required.

Skills

Outstanding customer service

Multitasking ability

Ability to match alphanumeric sequences

Education

High school diploma or equivalent

Tools

Automotive parts knowledge

ASE certification

Job description

A major auto parts retailer located in Fountain, Colorado, is seeking a Parts Specialist to enhance customer satisfaction and support store management. The ideal candidate will have strong multitasking skills, with the ability to provide exceptional service to both retail and professional customers. Responsibilities include managing transactions, resolving complaints, and performing in-store automotive services. Competitive compensation includes paid time off, insurance benefits, and opportunities for career growth.