Bilingual Parts Specialist — Auto Parts Customer Expert

O'Reilly Auto Enterprises, LLC; Laurel (MT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management, greets customers, assists with product selection, and ensures accurate cash handling and returns.

Bilingual candidates are encouraged to apply. The position involves in-store services, stock updates, and occasional driving as needed. A proactive, friendly approach is essential for success and growth within the company.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts and related sales experience is a plus.
• Fluency in multiple languages (Spanish is highly desired)

Responsibilities

• Greet retail/walk-in customers promptly and assist with merchandise selection.
• Support managers and installer service specialists for professional customers as needed.
• Process cash, checks, and credit card transactions securely and accurately.
• Handle exchanges/returns and resolve customer complaints pleasantly.
• Assist with daily image maker, planogram updates, and stocking tasks.
• Operate store equipment after training and meet company requirements.
• Provide in-store services like installing wipers, testing batteries, and more when allowed by law.

Skills

Customer service

Multitasking

Communication

Bilingual (Spanish encouraged)

Tools

Cash handling system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management, greets customers, assists with product selection, and ensures accurate cash handling and returns.

Bilingual candidates are encouraged to apply. The position involves in-store services, stock updates, and occasional driving as needed. A proactive, friendly approach is essential for success and growth within the company.