Bilingual Parts & Customer Service Specialist

O'Reilly Automotive Stores, Inc.; Washington (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with company match

Medical, dental, and vision insurance

Job summary

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers and assist store management with tasks. Bilingual candidates are encouraged to apply and will help with phone inquiries, parts lookups, and product recommendations.

The role involves cash handling, exchanges/returns, inventory work, and assisting with daily store operations, including front-end duties and occasional deliveries when needed.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Bilingual candidates encouraged to apply.
• Ability to quickly match alphanumeric sequences and look up parts.

Responsibilities

• Greet customers in a friendly, courteous manner and assist in merchandise selection.
• Support store management and professional customers as needed.
• Answer store calls per policy, look up parts and quote prices, and promote related items.

Skills

Customer service

Multitasking

Attention to detail

Job description

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers and assist store management with tasks. Bilingual candidates are encouraged to apply and will help with phone inquiries, parts lookups, and product recommendations.

The role involves cash handling, exchanges/returns, inventory work, and assisting with daily store operations, including front-end duties and occasional deliveries when needed.