Bilingual Parts & Customer Service Specialist

O'Reilly Auto Parts; Washington Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision insurance

Paid Time Off

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. The role emphasizes greeting customers, helping with product selection, and processing transactions with accuracy.

Bilingual candidates are encouraged to apply. The position involves assisting professional customers, maintaining stock, and performing daily store tasks and services in a fast-paced retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote company customer service programs and related selling.
• Assist with returns, exchanges and cashier duties according to policy.
• Support management with daily tasks and stock updates.
• Perform store services and light maintenance per policy.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. The role emphasizes greeting customers, helping with product selection, and processing transactions with accuracy.

Bilingual candidates are encouraged to apply. The position involves assisting professional customers, maintaining stock, and performing daily store tasks and services in a fast-paced retail environment.