Bilingual Parts & Customer Service Specialist

O'Reilly Auto Parts; Brinkley (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Paid time off

Stock purchase plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with parts selection, and help professional customers as needed. Responsibilities include processing transactions, returns, and exchanges, handling cash securely, and contributing to inventory and planogram updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Support managers and installer service specialists for professional customers.
• Process exchanges and returns per company policy.
• Handle cash, checks, credit card transactions, and make correct change.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

ASE certification

Tools

Retail software

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management with daily tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with parts selection, and help professional customers as needed. Responsibilities include processing transactions, returns, and exchanges, handling cash securely, and contributing to inventory and planogram updates.