Bilingual Parts Counter Sales Pro – Level 2

Mustang Cat; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Steady Work + Job Stability

Work-Life Balance

Tuition Reimbursement

Clear Career Growth Path

Full Benefits Package

401(k) with Employer Match

Paid Time Off & Holidays

Job summary

Mustang Cat is seeking a Bilingual Parts Counter Sales Representative - Level 2 to provide expert parts support at our Houston location. You will engage customers at the counter, on the phone, and by email, using your experience to identify parts, quote accurately, and drive sales.

Ideal candidates have 5+ years in parts sales, strong mechanical knowledge, and bilingual English/Spanish communication. The role offers career growth, full benefits, tuition reimbursement, and a structured path

Qualifications

• High school diploma or equivalent.
• 5+ years of experience in parts sales, automotive, heavy equipment, or a related field.
• Strong mechanical knowledge and understanding of equipment or machinery.
• Customer-focused with a sales-first mindset and professional communication skills.
• Comfortable using parts look-up systems, inventory software, and modern business applications.
• Self-motivated, reliable, and efficient in a fast-paced, team-oriented environment.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Engage customers at the counter, over the phone, and by email to provide expert-level parts support
• Identify, quote, and sell the correct parts based on customer needs, equipment models, or technical specifications
• Proactively suggest related products and upsell opportunities to maximize sales potential
• Check pricing, availability, lead times, and shipping options in real time
• Process orders accurately and ensure timely fulfillment
• Partner with other internal departments to meet and exceed customer expectations
• Assist in training or mentoring new team members as needed
• Maintain a professional, organized, and safe workspace

Skills

Bilingual English/Spanish

Customer service

Sales

Strong communication

Mechanical knowledge

Teamwork

Education

High school diploma or equivalent

Tools

CAT systems

Parts look-up systems

Inventory software

Job description

Mustang Cat is seeking a Bilingual Parts Counter Sales Representative - Level 2 to provide expert parts support at our Houston location. You will engage customers at the counter, on the phone, and by email, using your experience to identify parts, quote accurately, and drive sales.

Ideal candidates have 5+ years in parts sales, strong mechanical knowledge, and bilingual English/Spanish communication. The role offers career growth, full benefits, tuition reimbursement, and a structured path