Bilingual Part-Time Teller (Spanish) — Peak Hours

UW Credit Union; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid time off

Caregiver leave

New child leave

Volunteer time

Paid holidays

Employee development

401k with company match

Annual variable bonus

Employee Assistance Program

Job summary

UW Credit Union seeks a bilingual part-time Teller for the State Street branch in Madison, WI. You will handle a variety of transactions with accuracy and a friendly demeanor, supporting members and teammates daily.

The role emphasizes customer service, product knowledge, and opportunities to deepen member relationships while maintaining policies and procedures. This position offers pro-rated PTO and flexible hours.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Demonstrates ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player that can confidently jump in where and when you are needed.
• Ability to work in an autonomous environment.

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the State Street branch location.
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy.
• Maintain a high degree of knowledge in all UW Credit Union products and services.
• Ensure all members requests are processed accurately and efficiently.
• Adhere to UW Credit Union’s Cash Management policies and procedures.
• Research all teller transactions when potential errors are identified, and communicate with affected members.
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

Skills

Customer service

Interpersonal skills

Team player

Autonomous work

Education

High School Diploma

Job description

UW Credit Union seeks a bilingual part-time Teller for the State Street branch in Madison, WI. You will handle a variety of transactions with accuracy and a friendly demeanor, supporting members and teammates daily.

The role emphasizes customer service, product knowledge, and opportunities to deepen member relationships while maintaining policies and procedures. This position offers pro-rated PTO and flexible hours.