Bilingual Part-Time Retail & Customer Service Associate

Western Union; California; On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

Tuition Assistance

Student Loan Paydown

Employee Discount

401K Plan

Job summary

Western Union in Los Angeles, CA is seeking a Part-Time Retail Sales and Customer Service Associate who speaks English and Spanish. The role focuses on delivering excellent guest service, handling money transfers, and supporting store operations, including weekends.

You will process transactions, manage the cash register, promote company products, and engage with the local community. This in-person position requires strong communication, basic computer skills, and the ability to work flexible

Qualifications

• Experience in customer service.
• Experience handling financial transactions.
• Fluency in English and Spanish required.
• Experience with MS Office and basic computer literacy.
• Self-motivated and able to balance transactional work with marketing support.

Responsibilities

• Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
• Process money transfer transactions and manage cash register operations.
• Uphold loss prevention protocols, adhering to company policies and store standards.
• Handle money transfer procedures and related services with accuracy.
• Manage company funds, reconciliation with daily receipts and records.
• Implement security measures to safeguard company funds and maintain financial integrity.
• Perform daily reconciliation of money transfers.
• Provide timely updates to customers regarding order status.
• Conduct outside marketing and community outreach to generate new business opportunities.

Skills

Customer service

Financial transactions

Bilingual English/Spanish

MS Office

Computer literacy

Self-motivation

Job description

Western Union in Los Angeles, CA is seeking a Part-Time Retail Sales and Customer Service Associate who speaks English and Spanish. The role focuses on delivering excellent guest service, handling money transfers, and supporting store operations, including weekends.

You will process transactions, manage the cash register, promote company products, and engage with the local community. This in-person position requires strong communication, basic computer skills, and the ability to work flexible