Bilingual Parish Front Desk & Communications Specialist

Diocese of Raleigh; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

The Basilica Shrine of St Mary is seeking a highly organized Parish Secretary to manage daily office operations and deliver friendly, professional service to parishioners and visitors. Under supervision, you will handle communications, scheduling, and confidential recordkeeping in a faith-based setting.

You will support weekend Mass preparations, sacramental events, and maintain calendars and records using ParishSOFT.

Qualifications

• High School diploma or GED required.
• Associate degree or college coursework preferred.
• Two to five years of related office, administrative, or secretarial experience required.

Responsibilities

• Serve as the primary first point of contact for the parish office.
• Answers telephone calls and emails promptly, warmly, and professionally.
• Maintains confidentiality regarding parishioner information and diocesan matters.
• Prepares materials for weekend Masses and sacramental celebrations.
• Manages parish calendars and records, and uses ParishSOFT for accounting support.
• Supervises Front Desk Ministry volunteers.

Skills

Bilingual English/Spanish

Front desk/phone service

Office software

Confidentiality

Education

High School diploma or GED

Associate degree or coursework preferred

Tools

Microsoft Office 365

Google Workspace

ParishSOFT

Job description

The Basilica Shrine of St Mary is seeking a highly organized Parish Secretary to manage daily office operations and deliver friendly, professional service to parishioners and visitors. Under supervision, you will handle communications, scheduling, and confidential recordkeeping in a faith-based setting.

You will support weekend Mass preparations, sacramental events, and maintain calendars and records using ParishSOFT.